Just turn it on, connect, and go. Evga G+1300 Psu. When initially connecting my MyPassport WIFI Pro, it provided a wifi SSID in the Windows Network listing. It's large, but not unwieldy. 3. When you purchase through links on our site, we may earn an affiliate commission. Use My Passport Wireless Pro as a portable media server and wirelessly stream media to a Smart TV, smartphone, or any other supported device with Plex. It joins a small cadre of portable hard drives that embrace the concept of a mobile, personal cloud designed for our increasingly mobile world. While the 802.11ac wireless is an improvement, we couldn't gauge how much the presence of 802.11ac affected our experience during our usage. Competitor Seagate was the early player in this connected portable hard drive space, but Seagate's current Wireless Plus Mobile Storage drive tops out at 2TB for $180. 2.) . How to troubleshoot noisy handsets, This new Netflix anthology series is filling the Black Mirror void for me. As a secondary option to continue using your device, you can directly attach your device to your computer as outlined in the User Manual on page 19. the original IP address of the dashboard 192.168.60.1, and set In addition, as we mentioned, the drive now has a USB 2.0 host port. The app defaults to showing all files and folders. Its in there and either called reset or restore to defaults. What is the recommended way to shut down My Passport Pro Wireless without a computer? quicker, had this information been included in the responses?? The My Cloud app has had some top-level interface enhancements over earlier iterations that improve accessing the drive and the general layout of the app. An SD card slot is located on one side and two square buttons one for power and the other one for accessing the SD card are located on the other, alongside a flat USB 3.0 connector and a standard USB 2.0 host port. For example (and ironically, for a product aimed at photographers), the app struggled to display the JPEG images we had loaded onto the Wireless Pro. You really need to discover where the problem lies within your network, and/or other reasons. Data Recovery provided by experts in the event of unexpected data loss. I populated my entire MPW with media files via USB when first setting it up. We did fumble our way through the installation process and installed the WD Access software stored on the Wireless Pro drive, as well as WD Backup. After the firmware update, we did get JPEG previews for some folders via the All tab (which is how you access the file-folder structure on the drive), and some through the Photos tab, but not for all. Powered by Discourse, best viewed with JavaScript enabled. Dual Wireless Band Support On iOS, you need the My Cloud app to access the Wireless Pro's native file-folder structure, or to access files by Photos, Music, or Videos. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. For more information, see TechRadar's Reviews Guarantee. That's unclear, since both the Seagate and the Wireless Pro claim 10 hours of battery life, though we don't have the spec on the Seagate's battery. wifi. Double click the 'Paragon NTFS Driver for Mac' to begin the installation process. Go to your web browser (i.e. Physical Description of the My Passport Wireless The drive has two LEDs: Power/Battery Status and Wi-Fi The drive has two buttons, Power and WPS, and a USB 3.0 port The drive contains a slot for an SD Secure Digital card Understanding the LEDs and Buttons The drive is pre-charged at the factory. With a USB 2.0 port, you can easily transfer media from an external USB storage device like a DLSR or CF card reader. If you need to travel due to a qualified life-or-death emergency, please call the National Passport Information Center for an appointment: Mondays through Fridays 8 A.M. to 8 P.M. Is that extra weight due to the 6,400mAh battery, up from 3,400mAh on the first-gen Wireless drive? The My Passport Wireless Pro is also compatible with Adobe's Creative Cloud solution and supports up to eight devices, so it's ideal for small networks as an internet hotspot. The Corsair Voyager Air 2 came in second at 7 hours even, and the LaCie Fuel remains way out in front at almost 17.5 hours. Almost as frustrating: While you can set an SD card to automatically transfer, you can't get any confirmation of a successful transfer on the drive alone. Even when it appears to be The My Passport lasted 6 hours and 19 minutes playing our standard test file, a rip of The Lord of the Rings trilogy, streamed wirelessly to an Nvidia Shield Android tablet. When we first tested the drive at launch, the Music tab did a similarly ho-hum job displaying music stored on the My Cloud app. Explore the options below. One thing we noted when testing the device is that it vibrates a fair bit. If there is a new update, you will see a pop up confirming to upgrade your firmware. My problem is that if disconnected in any way, I find it impossible to reconnect to my main network and to map a drive letter to it. When combined with the My Cloud mobile app, you get anywhere access to files stored on the drive through your tablet or smartphone. We tried a variety of video files, primarily formatted as .MP4 or .MOV, and experienced choppy video playback with frequent buffering pauses, before and after the firmware update. while being connected to the home wifi, several times I had Western Digital My Passport Wireless Pro: Price Comparison, We check over 250 million products every day for the best prices. {{customPromotionInfo.ctaLabel}}, {{inventory.prices.list.amountFormatted}} When the drive is off, press to show battery status briefly, Press momentarily for other devices to connect to the My Passport Wireless network in Home mode, With SD card inserted in the slot, press momentarily to start SD card transfer, USB 3.0 port (to connect to computer and for charging), USB 2.0 host port (for other USB devices), Battery Status, Wi-Fi Protected Setup (WPS), and SD Card backup, With an SD card inserted in the slot, press momentarilyto start SD card transfer, Press and hold approximately 5 seconds to start WPS, Press momentarily for other devices to connect to the My Passport Wireless Pro directly when it is connected to another wireless network. Save Time With SD 3.0 My Passport Wireless Pro gives photographers and videographers portable storage to easily offload, edit and stream photos or high-definition videos in the field. Post-firmware update, loading images went faster, too, from 30 to 40 seconds to 20 to 25 seconds. This is how it all is supposed to work, of course. As mentioned, we tested the 3TB version, which sells for $249.99. *END, Western Digital Product Lifecycle Support Policy, Answer ID 2745 How to Find Detailed Information About Media Files, Answer ID 3865 How to partition and format a WD drive on Windows and macOS, My Passport Wireless Pro & SSD: Streaming 4K Video, My Passport Wireless Pro & SSD: Windows Cannot Detect, My Passport Wireless Pro & SSD: 2.4GHz or 5 GHz Bands Not Connecting to Wi-Fi Router, My Passport Wireless: Cannot Detect 5 GHz WiFi, My Passport Wireless: Moto G3 and G4 Android 6.0.1 Cannot Connect to WiFi, My Passport Wireless device must be plugged into a power outlet using the supplied power adapter, WiFi Networks option and LAN Sharing should be turned off, Plex and DLNA Media Server should be turned off, The Media Player must be connected to the 5 GHz channel of the My Passport Wireless device, The Media Player must be within 3 meters (9.8ft) of the My Passport Wireless device. Others shown on the dashboard wifi setting, instead of showing might be fruitful to ask what these 3 settings are after the With a battery that provides up to 10 hours of continuous use1, you stay in the field longer. Extract the zip file into a different folder. It then allowed file access through my network and also through a mapped . Stream Up to 8 HD Videos Simultaneously Travel Light Stay Creative Oops! connecting to my home wifi. Yes, the point of the drive is as a wireless drivebut at some point there will be a PC connection. From there you can change a number of parameters including what happens when you insert a USB stick (or a DSLR camera or another external hard drive) or an SD card. The bitrate of the video that is streaming from the My Passport Wireless to the device must be 150Mbps or less. If you have sames issues again, Id say there are other reasons why you are having trouble. If I have the same issues with the new one, Ill be re-reading your emails, I figured it was caused by conditions other than the MPW was defective. back to Windows network, on the dashboard wifi tab, that it After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. Extract the contents of the zip file to a location on your Mac computer. Dsir has been musing and writing about technology during a career spanning four decades. Click OK. Connect mobile device to the My Passport Wireless Pro Wi-Fi network. We moved through the options to see what was available to tweak. Compatible with Windows 10, Windows 8.1 or Windows 7, Mac OS X El Capitan, Yosemite, Mavericks or Mountain Lion operating systems. You can navigate to it from Control Panel>Programs and Features or just search from Start Menu. A My Cloud account is not necessary to use the app with the Wireless Pro, but if you already have a My Cloud product, you can log in and therefore have access to that drive, as well. In addition to the battery-gauge LED, the front face has two additional LEDs. Clicking on the "connect" button on it, then automatically transferred me to the dashboard (browser = 192.168.60.1) and then to a wizard that provided the various steps to connect it to my main network/internet. From the App, go to the My Passport Wireless Pro Settings. Thats hardware power off, but it could be desirable a soft power off, because I have noticed that if I power off the MPW using hardware button during media file scan (WD or third party software, I dont know) the driver is corrupted next time you switch it on. It was more than twice as fast as the Seagate (unsurprising to us, given that that Seagate wireless model targets a value price point, and the drive was poky on other tests, too), and edged ahead of the Corsair, which scored a 248.5. 2023 Western Digital Corporation or its affiliates. When we did play music, it streamed without hiccups. My Cloud PR2100. Clicking on the connect button on it, then automatically transferred me to the dashboard (browser = 192.168.60.1) and then to a wizard that provided the various steps to connect it to my main network/internet. On Anvil's Storage Utilities 1.1.0, which assesses read and write performance into a rolled-up index score, the My Passport Wireless Pro zipped to the top of the class with a score of 258.6. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings, and other factors. 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