We would like to thank you for your observations and recommendations, please rest assured that your comments have been taken very seriously. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92275145', '');}, 'log_autolink_impression');Riu Dunamar regarding this incident, This very sad incident is already being covered in the thread below, https://www.tripadvisor.co.uk/ShowTopic-g1229340-i12413-k11258440-Safety-Playa_Mujeres_Yucatan_Peninsula.html. This is the version of our website addressed to speakers of English in Canada. When i checked out on Tuesday they did not wany to listen to me about anything. Teens will enjoy the Core Zone Teens Club with an arcade, kayak tours, air hockey, and more. If you are trying to escape for awhile, the Upper-Level pool near the Mermaid Swim-Up Bar was a more quiet and relaxing place to go. There are direct flights to Cancun requiring international travel with kids from Minneapolis, Atlanta, Boston, Phoenix, New York, and most other major cities. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. Perfectly located in the elegant gated community of Playa Mujeres, within a world-famous golf course, sits Isla Mujeres Hotels Dreams Playa Mujeres Golf Spa Resort. There were no beach peddlers, and no public traffic let through to the grounds. Because we all have different priorities when we imagine the perfect family vacation, Ill disclose what is important to us. Located close to Playa Mujeres Golf Club, Dreams Playa Mujeres Golf & Spa Resort - All Inclusive provides 18 holes of golf, free water park access, and a nightclub. People need to know this is going on so they can make their own decisions about travel. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92316016', '');}, 'log_autolink_impression');Isla Mujeres now and when I read the head line in the newspaper, i was like WHAT? Theme nights, beach parties, and live musical performances provide evening entertainment. Tripadvisor performs checks on reviews. We stayed in a Preferred Club Oceanview Suite that had 2 queen beds and a pull-out sofa. Here's a snapshot of what you get: Unlimited gourmet a la carte dining 24-hour room service Once a week, a camping night on the beach takes place for outdoor fun under the stars. Map updates are paused. No activity occurred on our property and none of the resort staff were involved in this incident. I do think the preferred rooms are worth it if staying in the building where the preferred lounge is Thanks for asking! 1. Dear Griselda S, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Playa Mujeres Golf & Spa Resort. Although a decent pick, the beach here isn't as nice as those found farther south. The stunning 700-room all-inclusive Riu Dunamar hotel in Playa Mujeres has five pools, five restaurants, six bars and a nightclub. Excellent amenities include furnished terraces -- some with sea views -- and two-person whirlpools either outdoors or inside, as well as flat-screen TVs, AC, minibars, Nespresso machines, MP3 docking stations, laptop-sized safes, and electronic tablets to order room service and make reservations. Though there was an in-room I-pad that was supposed to have shown the resorts daily activity schedule, we found it very hard to navigate. There was also a large TV that was always had a big game on. Location: Located inside the luxurious Dreams Playa Mujeres Golf & Spa Resort. Is dreams playa mujeres a truly upscale resort? Tennis (guests 18+ only, located next door at Secrets Playa Mujeres) Table games. You canWhatsAppuson07810 791 502. Starting at 602 square feet (56 square meters), rooms are spacious and all have at least L-shaped pullout couches, desks, and queen or king-size beds. Retreat to your well-appointed suite with a private balcony or terrace. elish in elevated concierge service, exclusive access to the Preferred Club lounge and designated areas throughout the resort, an upgraded suite in premium location and enhanced room amenities. Patterned floor tiling in restaurants, rock walls, and woven elements add stylish elements. Safety is now a concern for me .More, Dear sstanziola79,We are aware of an incident that occurred on a public beach in proximity to our resort, which appears to have been an altercation between some local residents. Prices are not fixed and may vary with time. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. As are our regular practice, weve been happy to share your lovely remarks to our team who take so much pride in ensuring that all of our guests only receive the very best in service.We look forward to having the pleasure of having you back home in the near future.Sincerely,Joshua CamposSocial Media Coordinator & eConciergeDreams Playa Mujeres Golf & Spa Resort. Joshua C, Social Media Coordinator & eConcierge at Dreams Playa Mujeres Golf & Spa Resort, responded to this review. There's no better place to enjoy some "us" time. Popular attractions Norte Beach and Mujeres Beach are located nearby. Food took forever to come, can find staff even to get water refilled. Read these important. As I outlined above, there are so many activities and amenities to choose from at Dreams Playa Mujeres. Guests get up as early as 7 AM to start saving chairs by the pool. It's not required, but the staff really earns it, and they are so appreciative. After all, its your vacation. Swish bathrooms have rainfall showers, hairdryers, variety of toiletries, and bathrobes and slippers. Some are swim-out or have private pools. Ive never been shot at before, so it was traumatizing for me and my family. Dreams is not a brand I am familiar with, so it was awesome to read about every aspect of the property! Hi! This stay includes Wi-Fi and Parking for free, Lote Rth-7-pm-ii, Lte1, Mz 1, Smz 3, 77400 Isla Mujeres, Quintana Roo, Most expensive month to stay with an average. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92272804', '');}, 'log_autolink_impression');Isla Mujeres. We are Hi, dpudliner. Non-motorized water sports. Unfortunately, food receives mixed reviews. Others ducked for cover as bullets flew over their heads in the suspected gangland hit. It can host 150 of your preferred guests along with chairs that you can choose to compliment your theme. I recommend getting there around 4:00. Was a very traumatic experience and of course was encountered our second day of our 8 day trip. One traumatised tourist, 35, of. the tortilla chips. Use them to keep the outside of your ice-cold beverage free of sand, or to place your cell phone or loose snacks into! We had let the resort know ahead of time that one of the members of our travel party needed a completely gluten-free menu. Complimentary transportation and green fees at the adjoining Playa Mujeres Golf Course. Photos of the Dallas Cowboys Cheerleaders from the fourth day of shooting their swimsuit calendar on location in Cancun, Mexico at Dreams Playa Mujeres! The closest major airport to fly into for your visit to Dreams Playa Mujeres is in Cancun, Mexico. Dividable into three sections, the ballroom hosts differently sized meeting rooms for around 100 people each. Yes, many of those travelers are couples seeking a romantic beach getaway, but thanks to affordable flights and all-inclusive resorts, families are drawn here, too. Our least favorite restaurant was Gaucho Grill. There are the ones who actually laze in the river, simply floating along in an inner tube. Let us know by commenting below! This upmarket eatery allows guests in from the age of 13 and older, but smaller kids are not permitted. This is definitely a family-friendly resort that I highly recommend for multi-generational travel. Share this page. Also I believe there was a shooting at Secrets a while back, maybe last year. Our family of four (including a teenager and adult child) had a great time at Dreams in March 2018. Highly recommend! Another tourist told how he and his daughter cowered on the floor as the gunmen stormed the beach. Thanks, Dreams, for a great vacation! Kids and teens can have their own adventure. May 21st for 7 nights. Call the Sun Online newsdesk on0207 782 4368 or email sam.christie@the-sun.co.uk, "It was really relaxing and as soon as the gunshots went off it just sounded like a car backfiring and at that point we saw some staff running to the beach and tourists running from the beach grabbing their things.". Weddings & Honeymoons. Maybe 9 or 10 round in total. What better way to do that than with a private plunge pool? We spent 7 nights there in February 2019. Price per night. Having traveled in a group, we used the different colors to help keep track of whos cup was whos. It's a 30-minute drive from downtown Cancun and Hotel Zone, and although the beach isn't quite as nice as those found in the Hotel Zone, it's pleasant. The Core Zone includes ping pong, air hockey, an X-box lounge, basketball court, climbing wall, and nightly activities. Wave runners and jet skis*. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. The vendor and a lifeguard were rushed to hospital after the drive-by shooting outside the five-star Riu Dunamar resort in Playa Mujeres, just north of Cancun. The main gate is always supervised by a security agent and resort access is actively monitored.4. We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. Guests will enjoy six pools, seven restaurants plus a gourmet food hall, a kids' club and a spa. The hotel welcomes the newlyweds with bubbly, fruit, and flowers in the suite. EN 1-866-237-3267 Accommodations Gallery Dining & Drinks Spa Offers Activities Events Where Travel Dates Rooms 1 Guests 2 Select Vacation Resort Only Resort + Flight Book Now Gallery All Resort Accommodations Restaurants & Bars We were delighted to be told that guests with dietary restrictions have the opportunity to meet independently with the resorts Dietary Supervisor. Fans of ancient architecture can also book a tour of Chichn Itz. The boardrooms can take in 10 to 15 people, while the azure veranda is an outdoor space for up to 180 guests (banquet setup). In April gunmen on water scooters opened fire on a beach vendor in front of a hotel in the heart of Cancun's famous strip. This was our first experience at Dreams, and it met our expectations. Explorer's Club For Kids ages 3-12, offering video games, big screen movies, and crafts, treasure hunts, sandcastle contests and even a camping adventure. Yes, Dreams Playa Mujeres Golf & Spa Resort offers free parking. If I had one complaint, it would be the lack of nightlife. Whether youre planning a getaway with friends or the entire family, theres something for every kind of vacationer at Dreams Playa Mujeres. Likewise, all questions regarding ingredients go right to the kitchen manager, and never to the general waitstaff. Disclaimer: This content was accurate at the time the hotel was reviewed. There are 3 levels of swimming pools, including 2 infinity pools with views of the ocean. Dreams offered a high level of luxury while remaining incredibly family-friendly. There are 8 different guest buildings containing a total of 502 suites. When I watch the local news (I live in Houston), I see at least one or two shootings every day. Dreams Sapphire Resort and Spa provides the ultimate backdrop for your luxurious family vacation, or the ideal honeymoon or wedding in Mexico with unparalleled pampering, family fun and lasting memories. Delphinus offers guests various programs, which include swimming and interacting with these highly intelligent and friendly creatures. This is the main reason that we would return to Dreams Playa Mujeres as it truly felt like an extension of home! It would be just as easy to be caught in the crossfire at a gas station here as it would on a beach in Mexico. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Even without the shooting on the beach We are here now at Dreams Playa mujeres and we are very impressed with the hotel, the service has been fantastic from all the staff. The shooting happened at the edge of that resort. The all-inclusive Dreams Playa Mujeres Resort is the ideal resort for a family-friendly vacation, a romantic getaway or any other kind of celebration. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-92273214', '');}, 'log_autolink_impression');Isla Mujeres. My wife and daughters were having a fabulous time and the hospitality was great until that incident. The Preffered Club at Dreams Playa Mujeres, 24-hr Room Service* (Temporarily available with limited hours.). Budget Travelers: Prices are higher than other family all-inclusive resorts, especially during peak travel times. I strongly urge you to go somewhere else. Although a spa, golf course, and romantic rooms draw some couples, most guests are families with kids. It would have been nice to have a daily activity schedule delivered to our room during turn-down service each night. It covers all dining at the 10 eateries and all drinks, including top-shelf liquor, at the 13 bars and lounges spread around the resort. We loved the cleanliness of the property, the plentiful kids activities, gorgeous and spacious beach, and family-friendly atmosphere. These thugs don't care about anything but thier own heads and trying to keep them attached to their bodies. Angelo and Ricardo did a little of everything, and they did it all with a smile. In Mexico the beaches are public, so there is not much the resort can do. Preferred Hotels & Resorts in Playa Mujeres, Playa Mujeres Adults Only All Inclusive Hotels. Other times, it would just be getting cleaned as we were returning back to get ready for dinner. Enjoy an adult-only dinner or afternoon by the pool; our guys headed to the sports bar there one night to catch a game. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Their canned response that they just keep repeating. The property, located in a private gated community, is fenced and the resort perimeter is patrolled by security agents.3. To drive alongside the seashore on your way to the hotel, take the Carretera Aeropuerto Rd to Punta Nizuc Cancun Rd and turn onto Carretera Cancun/Tulum Mexico 307. Fortunately, there are a number of hotels with water, Whether youre a couple who wants to relax with a cocktail in hand or a family looking to keep the kids entertained, an all-inclusive resort is often the best way to go. Thanks for your tips! The pretty white-sand beach is peaceful, lined with loungers under umbrellas and palapa-shaded daybeds. Two of these vendors got in a gun fight over their turf to sell "cigars" (cocaine). When 4 gun shots via vendors were shooting at each other on the beach. We had even upgraded to preferred club and honestly I was disappointed with the lack of communication. Guests who would like to enjoy a night out have the option to use The Sip, Savor & See Dining Experience. Did you all do any excursions? ft., guests will enjoy the atmosphere of pure indulgence inspired by Mayan culture. Guests and operations were not affected.The safety of our guests is always our top priority. She was very pleased with her always-fresh and independently made options (and never once got a tummy ache!). We understand your concerns, at our Resort, we have security procedures and protocols include, but are not limited to: 1. That means that you can always find a great deal for Dreams Playa Mujeres Golf & Spa Resort. Does anybody know of any violent incidents further down towards Beloved? Our primary goal was to get a chance to relax together as a family in an atmosphere that was comfortable and fun for all 16 of us. Also I believe there was a shooting at Secrets a while back, maybe last year. The security at Secrets had the people contained. In this article, well share our tell-all Dreams Playa Mujeres review! Open every day from 10:00 am to 10:00 pm, the Explorers Club is the ideal place for children aged 3 to 12 to have fun. We did hear it loud and clear, and saw people walking on the beach turn around and run -- looks of horror on their faces. We spent 7 nights there in February 2019. It's amazing here. If someone was shot at the Hyatt Regency downtown, would you hold the Hyatt responsible? Dear samkristy4,Thank you very much for taking the time on writing your review, many thanks for providing your very cordial and nice comments regarding your recent stay at Dreams Playa Mujeres Golf & Spa Resort. The main gate is always supervised by a security agent and resort access is actively monitored.4. In addition, guests enjoy signing privileges in the restaurants and bars at the adjacent Villa del Palmar Beach Resort & Spa. Copy Link. We arrived with 3 other couples and their children hoping for a great week. Costa Occidental de Isla Mujeres National Park, Swim up suites and lofts, Premium All inclusive adults only resort, Finest Playa Mujeres by The Excellence Collection, 102 more Dreams Playa Mujeres Golf & Spa Resort deals from $254, See most recommended stays in Isla Mujeres, Check in anytime after 3:00 PM, check out anytime before 12:00 PM. Catch some rays poolside, enjoying the breathtaking views of the Caribbean Sea on our beachfront or take part in more exciting recreation. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet restaurants and top-shelf drinks to endless day and nighttime activities. If you want to enjoy the hibachi dining experience start standing in line outside of Fusion at 3 PM on the day that you want to dine. It was a pleasure to host you during your vacations.It is wonderful to know that you and all your family had a great time with us, thanks for acknowledging our efforts to providing you the best experiences. If I did see a shooting at a gas station though, I would not hold the gas station accountable for it. This is not a paid post nor was our stay hosted, endorsed, or sponsored by the resort brand. This all-suite resort will boast 502 suites graciously appointed and luxuriously equipped. I am a member of Unlimited Vacation Club and have visited many Dreams/Secrets/Now properties and I was very excited to visit Dreams Playa Mujeres with my family after visiting Secrets next door in November. The massive 600-room property offers plenty of features, with five swimming pools, swim-up bars six restaurants, and a spa and fitness center. Once washed ashore, it was quickly cleaned up by resort staff, however. Thank you! Travelers wanting a similar property closer to the Hotel Zone may prefer Dreams Sands Cancun Resort & Spa. What is the story here? Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Perfectly situated in the exclusive gated community of Playa Mujeres,. We were in mid week of our vacation celebrating my daughters birthday , then everything went sour. William A. Boykins. No one was told anything!!! Teenagers ages 13-17 can come and go as they please to the Core Zone Teens Club. I would recommend that your family considers Dreams as your next family vacation destination just as I would recommend it to my own family and friends. What is the story here? Not being familiar with the geography of the area, I have just checked to see how close this is to The Beloved (we stay there in June). Sunup or sundown, theres always something happening. Take your fitness to the next level above sea level. It is considered the mainland to the island. Beach and pool volleyball. Also preferred is a waste of money, we do Preferred everytime we go and this was the worst. Resort areas, inclusive of the beach, are monitored by surveillance 24/7.2. Additional planning tip: Pool rafts are welcome in the pools and can be brought from home or purchased in the gift shop. Dreams Playa Mujeres Golf & Spa Resort is located at Lote Rth-7-pm-ii, Lte1, Mz 1, Smz 3, 5.3 miles from the center of Isla Mujeres. This all-suite resort will boast 502 graciously appointed and luxuriously equipped suites, surrounded by secluded white sand beaches and the turquoise Caribbean Sea. In other words, we had a wide range of interests and ages to appease in order to make this vacation a success. Find staff even to get ready for dinner website addressed to speakers of English in Canada a tummy ache ). 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