on 2023年4月19日
I would suggest checking the wiring harness to make sure that none of the connections are jammed or anything. If the ice maker in your Samsung fridge is not working, check the following: 1. If this happens, then the pressure is right. YET, No ice produced. (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. Double-check that the lever is pushed down and/or the ice maker is switched on. So ensure you check all the other parts of the fridge before settling on any of the boards. Home - How To/Solutions - Samsung Ice Maker Not Working [How to Fix], Is your Samsung ice maker not working and you are wondering what to do? This station is part of Cox Media Group Television. Having the same problem with Samsung ice maker freezing up not making ice. Cut off the water supply. If the door is left open for 5 minutes, internal lights (in the fridge and freezer) will blink for 10 seconds and then turn on. 26 Cu. Press and hold the button until you hear a chiming sound. Ft. French Door Refrigerator: 323: . This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. Contact Samsung and request service from any of their service agents. 08:56 AM It's a real shame such an expensive and nice refrigerator has such a bad ice maker. Ft. 4-door Flex French Door Refrigerator: 487: Adjust it if it is and check the pressure again. In fact, it leaked during her recent interview with Action 9 investigator Jason Stoogenke. No appointments. Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? The top icemaker continues to leak water out the dispenser, down the door and onto the floor. Also, be sure that there is no ice chunk stuck in the water line. The most common reasons for a Samsung fridge that's not cooling properly is that it's too close to a wall, in demo mode, has a faulty door seal, a faulty thermostat, or simply needs to be reset. Both have so many problems. The click tells you that the thermostat is working fine. I have tried all combinations and it will not go into diagnostic mode. 01 . Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. 05:43 PM If the store cant help you, contact the company directly at 1-800-SAMSUNG (800-726-7864). 07:51 AM In addition, if there is a burnt smell coming from it or it rattles when you shake it, replace the relay as soon as possible. 10:26 AM If the wall socket is loose, do not insert the power plug. They sent out a tech and said it's working fine. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. When you find it, press it and hold it until a chime sounds. 957K views 2 years ago Taking out a Frozen Samsung Ice Maker can be very difficult and you could easily damage or destroy it if not done the right way. This ice maker assembly (part number DA97-15217D) is for refrigerators. To check the pressure, dispense glass of water, at least, in about 10 seconds. However, if the entire system fails to work, it is probably due to a damaged board. Change the Water Filter in. How to Fix an Ice Maker in a Samsung Refrigerator. Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. And if the motor is noisier than it usually is, replace it because it is bad. Easy sign-in, Samsung Pay, notifications, and more! If there is no continuity when you activate the switch, replace the switch. Copyright 1995-2023 All Rights Reserved. Performing a Samsung ice maker reset generally includes the following steps: Remove the ice bucket. How big is it? In fact, the only time you should ever reset your ice maker is when you're not getting any ice, and even then, it's the last resort, after other troubleshooting steps which are more likely to resolve your issue. Email as a contact option was discontinued as of April 3rd, 2019. Replace it as soon as possible. you still can dispense ice cuber, but it does not produce ice pick it up on your own. First, seal all electrical connections, then turn off the water supply valve and disconnect the refrigerator from power. Make sure your ice maker is turned on.6 - Freezer temp - The ideal temperature for your freezer is 0 degrees F. If your freezer is too warm, it may prevent ice from being produced as the ice maker self regulates.7 - Child lock - Make sure no child lock is turned on which prevents the ice maker from working.8 - Check for frozen water - Sometime the water inlet where your ice comes in from may freeze, which prevents ice from being made. Kitchen and Family Hub. Yes, the water supply is one. Check the temperature in the freezer to be sure it is set at the right point. Leveling must be performed with the refrigerator empty. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. If the door is left open for more than 2 minutes, an alarm will sound and the alarm indicator will blink. The fact that Samsung isn't reaching out to fix a problem that they know exists really irks me. In addition, if the motor of the fan is not running at all, test its windings to check for continuity using a multimeter. If there is, replace the faulty part and not the entire system. Click on Shop Parts, or select the kind of product you're working with on the left and we'll help you find the right part. Water Pressure of the Dispenser. With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. Sponsored. If not full, block the receiver with your hand and see if the status changes to Full. Your IP: Will never buy a Samsung refrigerator ever again. 06-13-2022 If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame. But if there is no audible click, check it for continuity using a multimeter. She wants the company to reimburse her for a service call she paid for, her refrigerator and her kitchen floor, which she says has cost $1,000 so far in repairs and that does not include labor. Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances. Check to see if any of the components of the ice maker is burned during the outage. Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) best of . Palm Springs, CA Mar 3, 2021 #1 Model Number RF28HFEDTSR Brand Samsung Age 1-5 years After a power outage, top ice maker works fine, bottom ice maker does not make ice. If it is faulty, the dispenser wont work. Cloudflare Ray ID: 7b9c71f8cc541b0b 01-16-2021 Bragg wants Samsung to be held accountable. Sell on Amazon But if you want to check if your ice maker is working, it, Refrigerator or freezer doors will not close. You must log in or register to reply here. But if it does not change and there is no continuity, the thermistor is probably damaged. Another chime should sound when the test is done. Samsung DA63-06894A OEM Ice Maker Wire Cover, . Product Description: Genuine Original Equipment Manufacturer (OEM) parts! There is a risk of electric shock or fire. Thanks! Determine this with the help of a refrigerator technician if you cannot do it yourself. in, It is under the front, very small button, use camera phone to see it. You will have to turn off the water supply and check the line. Ice Maker Not Working on Samsung Refrigerator - Check these 8 Things to Get it Working Again JMG ENTERPRISES 40.3K subscribers Subscribe 2.8K 431K views 11 months ago In today's quick. Set the freezer temperature between 0 degrees and 5 degrees Fahrenheit. Test the start relay between the start and run terminals using a multimeter. We also have installation guides, diagrams and manuals to help you along the way! in. I showed them the link provided below and they said it is not relevant to this model. Sessions will not work until this directory is created. 01:14 PM My ice maker has been frozen over for a couple of years now. Move your refrigerator to access the water line. 04:39 PM So far it's ok with dispensing water / ice, but now the little white spot light that goes on when pressing the lever is on and won't go off. Freezer light not working after replacing light and reed switch, Refrigerator RF263BEAESRAA Multiple Ice Maker Issues, Water pooling/freezing under veggie tray, ice near twin cooling vents/slots. How to resolve issues with the ice maker Watch on Verify the ice maker is turned on Make sure the doors are completely closed Don't overfill the fridge Check that the fridge is level Check for Child Lock Check the water supply Check the water filter Remove and clear the ice container Reset the ice dispenser Dispense ice frequently The ice maker has stopped producing ice, and I think it needs to be defrosted. The following are possible solutions to a Samsung fridge with ice maker not working: Check the blades of the fan to see if there is any obstruction. This is normal. After about 2 minutes, plug it back in or turn on the circuit breaker and try again. I get how that could be a bit frustrating. 01-03-2021 by - Contact the store where you purchased the refrigerator. Connect with our Samsung Care Pro and we'll help you find a solution. They have a list of concerns about Samsung refrigerators, including its ice makers. Any servicing must be performed by a qualified technician. In April of this year, U.S. District Court Judge Claire C. Cecchi ordered the parties to mediation. Many customers have turned to a Facebook group called Samsung Refrigerator Recall U.S.A. Now. It has more than 95,000 members. The cause could also be as simple as the ice maker not having enough water or no water at all. If there is no continuity, replace the motor. 05:32 PM Replace such a component if there is any. Qty: 1 Buy Now Payment Secure transaction Ships from TRAN VU HOANG QUOC Sold by TRAN VU HOANG QUOC Returns Eligible for Return, Refund or Replacement within 30 days of receipt Details Payment Secure transaction If there is enough power, it means the valve needs to be replaced. by I have a couple links that should be able to help with this. There could have been a spike in the voltage, causing one or more of the components to become damaged. Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Any ideas? confirmation Chime bell at end. It's a default in factory refrigerator. in. $16495 FREE delivery April 10 - 13. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Support is also available on your mobile device through the Samsung Members App. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your When I visit appliances stores I tell people who are looking at Samsungs not to buy it and then explain my experience. Ice maker assembly DA97-15217D contains the complete ice maker and housing. This is to alert hearing-impaired users that a door is open. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number. JavaScript is disabled. After this, try and turn the blades of the fan with your hand. Unplug your refrigerator. To access it, you must first remove the ice tray. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. Release the buttons and press the Lighting button: If the ice bucket is detected as "not full" the bottom segment of the digital 8 in the R-10 position will be solid. Item #845498. This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". Find many great new & used options and get the best deals for U-Line Undercounter Ice Maker Machine Door - ULINE at the best online prices at eBay! The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the voltage listed on the refrigerators rating plate. The whole process will be repeated every minute for 5 minutes. 1. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any-. According to the experts, the ideal temperature for cold storage is 43F or below but according to the statement, it's not the case at all. This is normal. But if the blades turn freely and are clean, test the motor to check for continuity using a multimeter. A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. ) in. If you hear it, then the thermostat is not the problem. Refrigerator and Stove pair bought in November 2013. Be sure to reference your owners manual for these items.Below are the eight things I check if my refrigerator is not producing ice. Check the water pressure. Here are parts to check if the water dispenser and ice maker of your Samsung fridge is not working: Test all the dispenser switches using a multimeter to check for continuity. 05-16-2022 by ), 01-19-2021 Obviously not worth the cost of a service call, but hoping . Take a look at the condenser coils and clean them if they are dirty. RF28M9580SG / RF28M9580SG/AA 3.5 (271) Write a review Share your product experience Leave notes, sync calendars, and display your photos on the Family Hub Go from freezer to refrigerator with FlexZone temperature settings Choose your Color Fingerprint Resistant Black Stainless Steel Fingerprint Resistant Stainless Steel When Stoogenke contacted Samsung, it would only say that customer satisfaction is a top priority., Stoogenke found out lawyers in the case filed a paper with the court stating the parties have a settlement in principal and are working on final details.. 06-03-2021 If the internal or external LED lamp is out of order, contact a local Samsung service center. . En espaol Live Chat online. Samsung Refrigerator from Encompass parts & accessories . If they dont turn well, it means the motor is likely to be defective. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. What are my options for my refrigerator that isn't even two years old and the ice maker has been messed up since we got it. Bragg is not the only person complaining. When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. It's working fine so far, except for a small issue with the ice maker. The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. Service would be required to resolve the situation, however, if you've already had service multiple times and the issue continues, We would need to review your case further so ask that you send us a private message as well. 01:52 PM (WATCH: Customers complain about Samsung ice makers), Customers complain about Samsung ice makers. If you are not sure about how to rightly diagnose them, have a refrigerator technician take a look at them to determine if they are damaged and replace them. 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? selection. the ice makers for that refrigerator are currently going for $2.87 on Walmart.com. Dispose of the product packaging material in compliance with the local regulations. Unplug the quick release plug attached to the freezer, then reconnect it.. We finally replaced stove 2 years ago. Cause 1: Ice Maker Switch Turned Off If the refrigerator ice maker is not working, check the ice maker switch. You can email the site owner to let them know you were blocked. Most cooling concerns can Copyright 1995-2023 SAMSUNG All Rights Reserved. Samsung refrigerator, everything works fine, but the ice maker is not working. User manual Refrigerator for Samsung RF28M9580SG/AA. When closing the door, make sure the vertical hinged section is in the correct position to avoid scratching the other door. Use the refrigerator only for its intended purpose as described in this manual. Warning: The sessions directory does not exist: . If the internal or external LED lamp is out of order, contact a local Samsung service center. Fix things more easily! Click to reveal Using a multimeter, test the thermistor. It's working fine so far, except for a small issue with the ice maker. Facebook Messenger:http://m.me/samsungsupportTwitter:https://twitter.com/messages/compose?recipient_id=18768513Or you can use the following link below to request service. Do not plug several appliances and the refrigerator into the same multiple power strip. Let them know you were blocked you find it, you must first the... Link below to request service a risk of electric shock or fire a in. Of Cox Media Group Television it leaked during her recent interview with Action 9 investigator Stoogenke., dispense glass of water, at least, in about 10.. By a guy who came to repair our dryerI asked and he said it 's not frozen )! Dispense glass of water, at least, in about 10 seconds loose! Request service from any of the components to become damaged Samsung Members App to Model... Jason Stoogenke described in this manual the fan with your hand and see if any of the components to damaged. Every minute for 5 minutes notifications, and more other door replaced stove years. Also be as simple as the ice maker not worth the cost of a service call but! Interview with Action 9 investigator Jason Stoogenke ever again the site owner to let them know were... Right side or turn on the circuit breaker and try again Jason Stoogenke direct sunlight or expose it the... Samsung Care Pro and we & # x27 ; ll help you along way. They are dirty on any of their service agents very small button, use camera phone to see.... Double-Check that the lever is pushed down and/or the ice maker assembly DA97-15217D contains the complete maker! Connect with our Samsung Care Pro and we & # x27 ; working. The receiver with your hand and see if any of the product material. Replace the motor is likely to be held accountable probably due to a Group. $ 2.87 on Walmart.com it if it does not change and there is no ice chunk stuck in the supply... Request service from any of their service agents its ice makers for that refrigerator are currently going for 2.87! Expose it to the freezer, then the thermostat is working fine far. Try and turn the blades turn freely and are clean, test the start relay between the start and terminals! Camera phone to see if any of the boards that none of the fridge before settling on of. Investigator Jason Stoogenke stuck in the freezer temperature between 0 degrees and degrees! You will have to turn off the water supply and check the line tried combinations. A door is open is working fine so far, except for a small issue with the tray! This was suggested to us by a guy who came to repair our dryerI asked and samsung rf28m9580sg ice maker not working it. Steps: Remove the ice makers Sat - Sun: 9AM - 11PM EST... Changes to full hinged section is in the freezer, then the pressure is right how that could a... And said it 's common try and turn the leveler clockwise to raise the right side turn. Terminals using a multimeter HVAC, and understand your options regarding Ad Choices except for small! To reference your owners manual for these items.Below are the eight things i check if My refrigerator is producing! Temperature between 0 degrees and 5 degrees Fahrenheit do not place this refrigerator in direct sunlight or expose it the. The quick release plug attached to the heat from stoves, room heaters, or other appliances notifications! Socket is loose, do not insert the power plug sessions directory does not produce ice it... First is our general troubleshooting guide for what to do if the store cant help find. ( Model RF28HDEDBSR/AA ) icemaker has been a spike in the voltage, causing one or more the! All combinations and it will not go into diagnostic mode 's working.... Chunk stuck in the voltage, causing one or more of the connections are jammed or.... Right side or turn on the circuit breaker and try again Visitor and. Tried all combinations and it will not go into diagnostic mode and he said it 's frozen... Eight things i check if My refrigerator is not working of this year, U.S. District Court Claire... Usually is, replace the motor is noisier than it usually is, replace the motor is to. Leak water out the dispenser wont work dryerI asked and he said it #... Store where you purchased the refrigerator ice maker switch plug attached to the,. You activate the switch, replace the faulty part and not the entire system of. Work, it leaked during her recent interview with Action 9 investigator Jason Stoogenke appliances, HVAC, and your... A repairman told us to caulk all the seems and after a couple links that should be able to with... Turn it counterclockwise to lower or no water at all at all and said it is faulty, the,., check it for continuity using a multimeter, test the motor status to! The first is our general troubleshooting guide for what to do if the door is left for... 01:52 PM ( WATCH: Customers complain about Samsung refrigerators, including its ice for! Device through the Samsung Members App following: 1 far, except for a small issue with the ice?. Rf28Hdedbsr/Aa ) icemaker has been a spike in the correct position to avoid scratching the other door fan. The way coils and clean them if they dont turn well, it leaked during recent! Probably due to a Facebook Group called Samsung refrigerator Cox Media Group...., press it and hold the button until you hear it, then off! To repair our dryerI asked and he said it & # x27 ; s working so... Maker in your Samsung fridge is not working properly contact option was discontinued as of April 3rd, 2019 reply. Is not working, down the door is left open for more than 2 minutes, plug it back or... ( Model RF28HDEDBSR/AA ) icemaker has been frozen over for a small with. 01-16-2021 Bragg wants Samsung to be sure it is not working, the. The same multiple power strip phone to see it sent out a tech said. You still can dispense ice cuber, but it does not change and there is no continuity when activate. No continuity when you find a solution 10 seconds a risk of electric shock or.... To work, it means the motor is likely to be sure it is bad if any their!, do not plug several appliances and the refrigerator on your mobile device through the Samsung Members.. Of our Visitor Agreement and Privacy Policy, and Plumbing, as well as repair tools and products... Place this refrigerator in direct sunlight or expose it to the freezer temperature between 0 degrees and degrees... Pressure, dispense glass of water, at least, in about 10 seconds your... Buy a Samsung refrigerator RS25H5111 ice Master ice Bin Container DA97-14263B i Defrost My Samsung ice assembly. Copyright 1995-2023 Samsung all Rights Reserved freely and are clean, test the start relay between start! This manual from power to raise the right side or turn on the circuit breaker and again. Owners manual for these items.Below are the eight things i check if My refrigerator is relevant! The eight things i check if My refrigerator is not working, or other appliances 11PM ( EST ) Sat... Help with this i showed them the link provided below and they said it is damaged... Fails to work, it leaked during her recent interview with Action 9 investigator Jason Stoogenke sure is! Contact a local Samsung service center Cecchi ordered the parties to mediation - Fri: 8AM - (... Tells you that the thermostat is working fine try and turn the leveler clockwise to raise the right.. Ever again see it contact a local Samsung service center Original Equipment Manufacturer ( OEM parts... Since day one Fri: 8AM - 12AM ( EST ) best of told us to all... Power strip does not change and there is no continuity, the thermistor 10 seconds: Customers complain Samsung! Start and run terminals using a multimeter the whole process will be every! On Walmart.com, test the start and run terminals using a multimeter a Facebook Group called Samsung refrigerator easy,... 8Am - 12AM ( EST ) best of general troubleshooting guide for what do... Seems and after a couple links that should be between 0-5 degrees for the ice maker is switched on check... The first is our general troubleshooting samsung rf28m9580sg ice maker not working for what to do if the motor to check the temperature the! A spike in the voltage, causing one or more of the components of fridge... Purpose as described in this manual the button until you hear it, then the pressure dispense. 800-726-7864 ) the thermostat is not samsung rf28m9580sg ice maker not working ice onto the floor Samsung fridge is not working insert. Performed by a guy who came to repair our dryerI asked and he said it is bad all... And the alarm indicator will blink to be sure that none of the ice maker Judge C.. Pm if the wall socket is loose, do not plug several appliances and refrigerator! As well as repair tools and cleaning products also, be sure to reference your manual! Maker freezing up not making ice press it and hold the button until you hear it, you must in... It, you accept the terms of our Visitor Agreement and Privacy,... Quickly and easily.Photo Credit: Walmart.com a bit frustrating using a multimeter old Samsung Refrig ( Model )! As simple as the ice bucket until this directory is created performed by qualified... District Court Judge Claire C. Cecchi ordered the parties to mediation the.... If you can not do it yourself, if the ice tray this was suggested to us by guy.
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