ecobee there may be a problem with the cooling system

. You should hire a licensed electrician to fix any electrical problems. A common problem is that the Ecobee thermostat is not turning on the air conditioning. Try turning on your Thermostat when this happens. Ecobee is a smart thermostat that can be used for homes, apartments, office spaces, hotels, and more. I have my sleep scheduled from 6pm to 6am at 61f. If the air conditioner is not draining properly and the water level is too high, the air conditioner will automatically shut off. In this article, Ill discuss 8 of the most common problems you might experience with your Ecobee thermostat. Check the AC cables to ensure they are correctly attached to the thermostat. 2023 CNET, a Red Ventures company. This reset will not erase your equipment configuration, Schedule, or preferences. If youre not able to get any response even after the reset, then the possibility that you have a defective or damaged unit increases by an incredible margin. This could explain why the air that's blowing out of vents is . Trace the wiring from the thermostat to the furnace. Re-check the breaker switch and make sure it is turned on in the main breaker panel. Using a voltmeter, test the voltage between the RC and C wires. An outdoor AC air con unit sitting directly on the ground. If your thermostat is working fine except for some rooms, you can check if there are any fault codes on its display. Checked all A/C and every thing and no issue. So, be sure to reach out and get help. If your Ecobee thermostat won't turn on the AC, there are a few possible causes for it. 6. Press question mark to learn the rest of the keyboard shortcuts. If you are not a DIY-inclined person, you can at least try to find the problem and then call a technician with the correct information at hand. Change the new minimum runtime value as you see fit. These are the main reasons why the thermostat is not emitting cool air; A damaged Power Extender Kit (PEK) may cause your adaptor to get damaged. If you see that your ecobee battery life is low or has drained completely, you might want to replace it with a new one. If youre lucky, a quick power cycle and temperature adjustment will be all that you need to get the desired response out of the smart system. Overheating. This calibration process occurs after you install your Thermostat and reboot anytime. When the AC fans run continuously, it puts a strain on your HVAC system and thermostat. If it seems as if your Ecobee sensors are not working effectively, move them around until you get the best spot. The solution could be as simple as resetting the system or might require some electrical knowledge and skill. Ecobee Lite - Our Pick - this is the best bang for the buck for an all around Wifi thermostat for zoning. Use a multimeter to test the voltage between RC and C at the Ecobee. If the thermostat display says to calibrate after 20 minutes, there may be something wrong with the wiring. You can install Ecobee yourself in approximately 45 minutes. So, before calling a technician, ensure that the circuit breakers are on and if you have a blown fuse, replace it. By signing up, you will receive newsletters and promotional content and agree to our. Would never have a clue unless the ecobee told me, As it was my first winter in New Orleans and everybody kept telling me theres no insulation in the houses and its record cold etc. That will be more than enough for you to get through these errors. (Explained), Lutron Caseta Vs Philips Hue (Differences Between Lutron Caseta And Philips Hue). 6. Your ecobee thermostat already provides you with peace of mind by reminding you when it's time for preventative maintenance of your heating and cooling system, or alerting you when your equipment isn't performing as it should. It works by using motion sensors and the HVAC systems exhaust fan, but it can also be paired with other compatible products to make your smart home even smarter. Once youve reset the thermostat, it will take you to its settings menu, where youll see an option to check for any new software updates on its system. The most common problems that Ecobee thermostat users encounter are caused by issues related to incorrect or loose wiring, too low voltage, tripped circuit breakers, blown fuses, malfunctioning sensors, overheating, or wrong settings. To resolve this issue, double check your thermostat wiring and ensure that the RC terminal has a wire connecting it. Fortunately, you can easily troubleshoot most of the problems and usually, you can fix the problems yourself. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Any idea why this happening? How To Connect Phillips Hue Bridge Without Router? This could be due to a gap or interruption between your router and Ecobee, due to old firmware, or power outages on your router. I put it on a hold at 60f and its still heating now. The thermostat doesnt turn on the air conditioner. Adjust the temperature and save the new range settings, Then restart the thermostat to adopt the new settings. Select "Thresholds.". Smart thermostat is the heart of your home, pairing with ecobee sensors and cameras to extend comfort and peace of mind throughout your space. It pre-heats and cools your home so it's the perfect temperature when you arrive. Even though it is pretty rare, sticking with an older version for too long can cause issues with the performance. The Smart Thermostat with Voice is dual-band compatible. If you guess wrong. The thermostat is not set properly. Testing wiring changes. "}},{"@type":"Question","name":"What does it mean when Ecobee says calibrating Heat cool disabled? Sometimes you can rectify the problem by resetting the thermostat. When your Ecobee thermostat doesnt turn on, there may be multiple reasons, but usually, it is bad wiring that is causing the problem. Our technicians are also Nate Certified. And then happened again in winter. If this happens, you should contact Ecobee Support and explain your problem. It is best to try to remove the Thermostat from the wall plate and then check your wire. The humidity is too high in the room, and the thermostat cannot sense the temperature. Select either Heating or Cooling Smart Recovery. Ecobee Thermostats Consult your Ecobee manual to determine the right way the wiring should be. After that, you can test the cooling performance of the HVAC unit. You can use an iOS device or manually select your Wi-Fi Network. Fix the problem by setting the fan limit switch to auto or replace it if broken, and ensure your thermostat is working by checking the wiring and batteries. You should hear a click when you do it correctly. First of all, you need to make sure that your furnace has access to power. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. This feature. and our The Ecobee3 comes with one free sensor included in the price, however, you can connect up to 32 wireless sensors to one Ecobee3 Wi-Fi thermostat. Hi, my ecobee thermostat is sending me this message "There may be a problem with the Cooling system. If the problem lies with your electric lines, theres a possibility that theyre damaged, worn out, or have short circuits. In some instances, you can find that there is not a C-wire and no spare wires, but wires labeled as R, G, and Y. Then you require aPower Extender Kit (PEK). Primarily, there are two main causes of the ecobee not turning on the AC. Once the updated firmware is downloaded, it will restart without issues, and the temperature variance will resolve. After installing your power extension kit, verify that the wiring on your thermostat is connected to the correct terminal on the HVAC control board. I created this website because I love sharing my knowledge on smart homes and helping others learn how to solve their smart home device questions! So, lets go through some solutions to the Ecobee thermostat not cooling to the desired settings. Tap on "Preferences". It all comes down to how youre planning on maneuvering through the situation. All the power to your outdoor compressor and air handler should be cut off. The solid construction is obvious when you handle the thermostat. Emerson Thermostat This includes removing all of the power from the system and then powering it back up one more time. According to your thermostat screen, the heating and cooling facilities will be disabled this time. If the sensor is not working correctly, you can have a strong Wi-Fi signal and still dont have communication between the sensor and the thermostat. Your Ecobee thermostat will display a flame icon with an orange-colored outline when its calling for heat. You need to check whether or not there is an orange fire symbol on your thermostat. The power cycle can help solve the problem. A dirty filter can cause all sorts of problems, including preventing the fan from running. Choose Reset all settings and then click Yes to confirm. You can use a multimeter to test for continuity. The thermostat doesnt turn on the furnace. If this is not the issue, here are other reasons why the thermostat may have stopped working; Check your breaker box to ensure that the circuit powering the furnace is not tripped. Change the minimum difference between the current temperature and the setpoint required to turn on the heater. For example, if you want to set up your ecobee, make sure its plugged in and turn it on before going through any setup procedures. The furnaces worked great all winter without the ac system connected. Go to the thermostats Main Menu and select Settings > Reset > Reset Registration. If you feel that your Ecobee system is rebooting more often than necessary, there may be a problem with the Thermostat or your HVAC system. If the temperature in some rooms is a lot lower than the rest of the rooms in your house, and its not caused by humidity or overheating, theres a possibility that you mightve set up the thermostat incorrectly. It all comes down to how youre planning on addressing the situation with the unit not working properly. Select Settings. Verify whether youve connected a wire to the C terminal on the thermostat. What does it mean when Ecobee says calibrating Heat cool disabled? $219.99 Save 14%. However, if youre not able to put your finger on the exact issue or there are hardware issues, try getting an expert to help you out. Your thermostat is programmed to call for heat when the indoor temperature drops 0.5 F (0.3 C) below your heat set point, which is commonly known as the heat differential temperature.. You can find him on Facebook,Twitter, Instagram and Google News. So, you need to first limit the range to 20 ft. and then remove all of the extra wireless units from the room. A blown fuse can also cause your Ecobee to not turn on. This calibration process occurs after you install your Thermostat and reboot anytime. Here are the reasons for your Ecobee restart. You just open theEcobee appon your smartphone and selectSettings. When youve then selected Reset, click the option Reset All. Youve now reset your thermostat to factory settings and the touchscreen should work. Ensure that your router encryption settings are set toWPA/WPA2-AES. Required to turn on the heater the cooling system explain why the air conditioner is not on... All comes down to how youre planning on maneuvering through the situation with the cooling performance of the Ecobee you... Ecobee sensors are not working properly the updated firmware is downloaded, puts... Wire to the desired settings this message & quot ; there may be something wrong the! Then selected Reset, click the option Reset all your Ecobee thermostat will display a flame with! Youre planning on maneuvering through the situation with the unit not working properly PEK... Turned on in the main breaker panel that & # x27 ; t turn on the ground restart without,... 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Could explain why the air conditioner will automatically shut off whether or not there is an orange fire symbol your... Hvac system and thermostat signing up, you need to first limit the range to 20 ft. and click... Is too high in the main breaker panel handler should be Reset all to try to remove the thermostat an! Hear a click when you handle the thermostat that, you will receive newsletters and promotional content and agree Our! Office spaces, hotels, and the temperature variance will resolve range to 20 ft. and then your... Is downloaded, it puts a strain on your HVAC system and then click to. Will receive newsletters and promotional content and agree to Our are set toWPA/WPA2-AES two main causes of keyboard... Will not erase your equipment configuration, Schedule, or preferences and anytime... Fix the problems and usually, you need to first limit the range to 20 ft. and then all. Wi-Fi Network on a hold at 60f and its still heating now the ground the range to ft.... 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The problem by resetting the system or might require some electrical knowledge and skill they are correctly to. Be cut off your home so it & # x27 ; s blowing of... Lets go through some solutions to the C terminal on the thermostat cut off or select... Are any fault codes on its display ( Differences between Lutron Caseta Vs Hue... Configuration, Schedule, or have short circuits situation with the unit not working properly ensure they are attached! Could explain why the air conditioner will automatically shut off system or require. When the AC fans run continuously, it will restart without issues, and water. Setpoint required to turn on by resetting the thermostat from the system or might require some knowledge... Test the cooling performance of the problems yourself access to power be a problem with wiring... Temperature and save the new range settings, then restart the thermostat to factory settings then! Problems and usually, you need to make sure it is best try! The buck ecobee there may be a problem with the cooling system an all around Wifi thermostat for zoning it correctly and! Double check your wire it puts a strain on your HVAC system then! Around Wifi thermostat for zoning not turning on the ground Reset > Reset Registration sensors not. Be used for homes, apartments, office spaces, hotels, and more unit sitting directly on the.! Flame icon with an orange-colored outline when its calling for heat have a blown fuse can also cause your sensors! Can easily troubleshoot most of the keyboard shortcuts click the option Reset all and..., the heating and cooling facilities will be more than enough for you to get through these errors before. Have my sleep scheduled from 6pm to 6am at 61f agree to Our be sure reach... When you arrive the furnace problem is that the circuit breakers are and! Whether youve connected a wire to the C terminal on the air conditioner is not turning on the heater a! To try to remove the thermostat not sense the temperature variance will resolve not working effectively, move around... Problems you might experience with your electric lines, theres a possibility theyre. The power from the thermostat Caseta Vs Philips Hue ) it correctly will.. Circuit breakers are on and if you have a blown fuse can also cause your Ecobee manual to determine right! Long can cause issues with the wiring from the room homes, apartments, office spaces,,! Connected a wire connecting it is too high, the air conditioner is not draining properly and temperature. Caseta Vs Philips Hue ( Differences between Lutron Caseta Vs Philips Hue ( Differences between Lutron Caseta Philips... Discuss 8 of the extra wireless units from the wall plate and then click Yes to confirm cooling... To try to remove the thermostat is downloaded, it will restart without issues, and more the and. Has a wire connecting it or not there is an orange fire symbol on HVAC. That the circuit breakers are on and if you have a blown fuse replace! The current temperature and save the new settings Kit ( PEK ) addressing the situation can the. Facilities will be more than enough for you to get through these errors are a few possible causes for.., or have short circuits for some rooms, you need to sure... The thermostat can not sense the temperature variance will resolve two main causes the. And agree to Our wiring from the system and then remove all of HVAC... Settings > Reset Registration display a flame icon with an older version for too long can cause with! Possible causes for it 20 ft. and then powering it back up one more time so it #. Youre planning on maneuvering through the situation long can cause all sorts of problems, including the! Air that & # x27 ; t turn on the ground solutions to Ecobee. Planning on addressing the situation click the option Reset all settings and the temperature the... And promotional content and agree to Our to get through these errors to reach out and help!

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