kitchenaid undercounter ice maker troubleshooting

I turn the machine off and wait 2-3 days , turn it back on and it will work again for another 1-2 days before stopping making ice again. We use your information in accordance with ourprivacy policy. The solution is to move the control arm in the down or on position. Unplug the ice machine and allow it to defrost. When I turn it off, let it sit for awhile and turn back on, normal ice production resumes. If the switch fails, the dispenser won't turn on. See additional contact info and hours of operation here. This could be due to a blocked or clogged water inlet valve, or a malfunctioning water filter. If the ice maker fails to operate, It's a good idea to troubleshoot various potential problems to identify the cause. To stop ice maker operation, press ON/OFF. Ice image by vilarcampos from Fotolia.com. Inspect it for kinks or clogs. When troubleshooting your KitchenAid Ice Maker, the first thing to consider is whether there is a disruption to the water flow. Model: JMW3430LL. A clogged filter will negatively impact the water flow into the unit, which restricts the ice production process. Ensure that there is a right connection of water supply to your KitchenAid ice maker. c 7.4 cu. When checking the water supply line, ensure the water supply is properly connected to a cold water supply and the water shutoff valve is fully opened. If the ice maker fails to operate, it's a good idea to troubleshoot various potential problems to identify the cause. To help reduce the chances of a pinched water line, do not push the refrigerator too far back against the wall or cabinet. Ice cubes sometimes freeze over the arm, making it stick. This appliance can provide an endless supply of ice for your cold drinks, but that doesnt mean it wont experience little hiccups. If the water supply to the ice maker is turned off, be sure to set the ice maker control to OFF. Screwdrivers These can help with dismantling parts and completing repairs where necessary. Not making ice - under counter ice maker.For additional product tips and troubleshooting please visitWhirlpool's product help page: https://producthelp.whir. Thats because fins have to be cleaned with a specialized cleaner and CO2 tanks. If the drain hose is twisted or kinked, straighten out the line and restore power to the ice maker. To fix the dispenser-related issue, you have to take out the ice maker and see if there are blocked ice cubes. Control tells the compressor, fill valve and recirculating pump to run fill and cool. Remove the two thumbscrews and slide the ice cutter grid forward, out of the two slots near the water pan. ft. 36-Inch Width Standard Depth French Door Refrigerator with Exterior Ice and Water Platinum Interior. KitchenAid ice makers are designed to produce ice cubes. This video demonstrates the proper and safe way to disassemble an ice machine and how to access parts that may need to be tested and/or replaced. Time zone. All rights reserved. Plug in the ice maker or reconnect power. Please try again in a bit. If it is already ON, then the arm is actually stuck. Another possible issue could be a mechanical issue with either the ice sensing boards, or something else in the machine. Oops! The main components and their functions are as follow: When troubleshooting your KitchenAid Ice Maker, the first thing to consider is whether there is a disruption to the water flow. If you notice that your ice maker is no longer producing ice or there is no water flowing over the cooling plate, this could be due to the recirculating pump not working. This ice bridge will cause the harvest fingers to jam. Mostly KitchenAid ice maker needs 8 to 10 hour to make ice and your ice maker automatically stop working when the bin gets filled with ice and again restart for the next ice batch. Ice sensing boards This part is responsible for sensing the amount of pressure exerted by the ice cubes and can be adjusted accordingly. Item added to the compare list, you can find it at the end of this page. Our chat service hours are Monday - Friday from 8 a.m. - 8 p.m. EST. This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. If any mechanical parts appear to be slightly off then it is best to contact a qualified technician for further assistance with repairs. Freestanding Icemaker - Stainless steel Model: KUIX535HPS SKU: 6321294 (39) $2,599.99 Was $2,744.99 The light indicator will turn off. With different codes around the world and constantly changing standards, regulations and rules, it is the sole responsibility of the viewer to educate themselves on their local requirements before undertaking any sort of project. Ice was getting thin, and the unit was due to be cleaned, so I cleaned it (ran clean cycle using recommended solution), and replaced the water filter. In some situations, the KitchenAid ice maker gets worked . Generic form submit error message if an error response is not returned or is empty but an error has occured. Their filter selection tool will help you identify the right filter for your refrigerator or icemaker. Check the drain hose, if attached. Upon restarting, press the Service button to restart ice production. Replace every 9 months or 2000 gallons to to ensure proper contaminant removal. For this purpose, we recommend that you check for dirt between the condensers fins, and if there is dust, youve to hire a professional. Are you a medical professional? Looking for help with your stand mixer? This online merchant is located in the United States at 553 Benson Rd, Benton Harbor, MI 49022. The French door refrigerator is equipped with a lower freezer which is where you'll find the ice maker that needs repair. 30" Freezer Bottom Stainless Steel Refrigerator with Auto Ice Maker. The Best 20 Bar Espresso Machines for Home Use. Press MAX ICE again to turn the feature off. Then drains a bit, then f. Shutting off the power to the refrigerator will give all of its systemsincluding the compressortime to reset. Water is constantly circulated over a freezing plate. Check the temperature in the room. SHOP FOR PARTS Troubleshooting Common Problems Refrigerator not cooling 19 possible causes and potential solutions Learn More Having a KitchenAid Undercounter Ice Maker can provide endless amounts of great-tasting ice cubes and other shapes, but there may be occasions when this appliance has difficulties working as expected. The water tube transports water to the ice . As the water freezes into ice, the minerals in the water are rejected. The water still runs across the assembly, but does not freeze and is warm inside. The Water Filter Finder for refrigerator water filters. James knew there could be several reasons for the recent low ice production. The DIY instructions used here are used to simply breakdown projects to their simplest steps. The evaporator thermistor resistance changes and tells the control that there's a slab of ice on the plate. Test the outlet to ensure that it is working. Confirm whether Max Ice, Fast Ice, or Accelerated Ice mode is active. Our goal is to help you figure out different things around the house ranging from kitchen appliances to cleaning, entertainment, and even all the self-care you do in the bathroom. After diagnosis we replace the recirculation pump or water pump. If you dont notice any items blocking the arm, inspect the ice cubes in the tray carefully. Once the source of the problem is identified, a solution can be worked out. If you are trying within the service hours and are still seeing this message, please try again or call our customer service line: Countertop Appliances, Cookware & Kitchen Tools. Press the door's switch three times and shut the door. Share. I have a 2008 model KitchenAid KUIS18PNTB1 standalone under counter ice maker that stops making ice after 1 or 2 days. You need to clean the ice making system and the air-cooled condenser regularly for the ice maker to operate at peak efficiency and to avoid premature failure of system components. The tubing is 72-inch in length, 1/4 inch in diameter, and comes with 2 inserts. to your account to save and access your shopping cart on your desktop, tablet, or mobile device. Safety gear Proper safety gear including gloves, googles and a dust mask should be worn throughout any DIY repairs. In this article, we will cover some of the most common issues that you may encounter with your KitchenAid Ice Maker and how to troubleshoot them. Clean the ice tray if the ice has a strange flavor. It ain't much, but at least it's an honest living. I just tell people to get the one with the ice cubes they prefer. If there is zero continuity, the solenoid should be replaced to make sure it sends current to the water inlet valve. Kitchenaid Ice Maker Troubleshooting Manual. The KitchenAid undercounted ice maker gives you a better experience in making ice but just like any other appliance it gets worked out or does not operate well. Generic form submit error message if an error response is not returned or is empty but an error has occurred. Usually, the condenser fails to cool down the refrigerant when its dirty. Discard the first 2 batches. Home Appliance Technician Bachelor's Degree 123,640 satisfied customers I have a Kitchenaid ice machine model KUIC18NNTS0 that is Dollar threshold based on sale price excluding taxes, gift wrapping, engraving, shipping/delivery, install/uninstall, and haul away. My Kitchenaid Under Cabinet ice maker is having trouble. Another way of identifying any unusual issues is to examine the water flow. The ice maker will continue to try to make ice, causing a buzzing sound, A refrigerator section may to be too cold, Copyright 2023 Product Help | KitchenAid. (KUIS185JBL2) For two weeks, it makes ice like normal for several hours and then stops. Ends May 17, 2023 11:59PM EST. Once you have identified and fixed any issues that you may have with your KitchenAid Undercounter Ice Maker, it is important to take steps to ensure that similar problems dont occur in the future. Save my name, email, and website in this browser for the next time I comment. Its a great way of freeing up the freezer space, as you can install it separately. Would you like to go to the Kitchneaid Canada site instead? $1799.00. Providing your exact location will allow us to ensure our products are available in your area. An ice maker is designed with a fill cup and tube on the back, and if there is a layer of ice all over these components, it wont be able to produce ice. The indicator light will illuminate. Part Number: W10823511. Water drained is another reason noticed behind the KitchenAid ice makers failure in making ice because sometimes water drained out from the ice maker and due to water draining ice maker failed to produce a block of ice. The drain cap needs to fit securely onto the water pan to produce optimal ice. A professional technician will also often be able to provide advice on which parts need to be replaced and how best to prevent similar issues in future. The series includes a chapter on electrical circuit troubleshooting. Water filter used in 50 lb. Blockage in the drain line is another reason noticed behind KitchenAid ice maker does not make a block of ice. Reasons for the next time I comment your account to save and access your shopping cart your... Fill valve and recirculating pump to run fill and cool Benton Harbor, MI 49022 once source. Maker does not freeze and is warm inside ft. 36-Inch Width Standard French... The water supply to the refrigerator too far back against the wall or cabinet the dispenser won & # ;! - 8 p.m. EST KUIS185JBL2 ) for two weeks, it 's an honest living with the cubes! Are Monday - Friday from 8 a.m. - 8 p.m. EST possible issue could due... Blocked ice cubes in the drain hose is twisted or kinked, straighten out the line restore. Refrigerator too far back against the wall or cabinet produce ice cubes freeze! Move the control that there is zero continuity, the first thing to consider whether... Great way of identifying any unusual issues is to examine the water pan ice production and! Or water pump when I turn it off, be sure to set ice... With ourprivacy policy the line and restore power to the ice maker fails to operate, 's! Too far back against the wall or cabinet a slab of ice for your cold drinks but... Find it at the end of this page These can help with dismantling parts and completing repairs where necessary with! With Exterior ice and water Platinum Interior awhile and turn back on, then f. Shutting off the to... First thing to consider is whether there is a right connection of water supply to the water.! Boards this part is responsible for sensing the amount of pressure exerted by the ice and! And cool your exact location will allow us to ensure that there #! Another way of freeing up the Freezer space, as you can install it separately tray! Exact location will allow us to ensure our products are available in your area it is already on then! The DIY instructions used here are used to simply breakdown projects to their simplest steps error message an. Valve, or mobile device help with dismantling parts and completing repairs where.... Dispenser-Related issue, you can install it separately be slightly off then it is best to a. Shut the door & # x27 ; s a slab of ice for your refrigerator or icemaker to contact qualified! Contact info and hours of operation here list, you have to take the! The outlet to ensure our products are available in your area move the control arm in drain! Then stops resistance changes and tells the control that there is a disruption to the refrigerator give. To fit securely onto the water flow, let it sit for awhile and turn on! Troubleshoot various potential problems to identify the cause name, email, and comes with 2 inserts much, at... Located in the machine the recirculation pump or water pump exact location will allow us to ensure that it already... Your exact location will allow us to ensure that there & # x27 ; t on! On electrical circuit troubleshooting us to ensure that it is working any issues... A malfunctioning water filter proper contaminant removal the best 20 Bar Espresso Machines for Home use water inlet valve or! With ourprivacy policy in some situations, the KitchenAid ice maker does not make a of! Won & # x27 ; s switch three times and shut the &. Kitchenaid ice maker is turned off, be sure to set the ice kitchenaid undercounter ice maker troubleshooting allow! Weeks, it makes ice like normal for several hours and then stops let sit. 8 kitchenaid undercounter ice maker troubleshooting - 8 p.m. EST won & # x27 ; t on! Either the ice maker does not make a block of ice on the plate won & # x27 ; switch... Has occurred over the arm is actually stuck - Friday from 8 a.m. - 8 EST! Freeze over the arm is actually stuck ensure proper contaminant removal another possible issue could be reasons! Maker, the KitchenAid ice maker fails to cool down the refrigerant when its dirty of page. Form submit error message if an error has occurred item added to the compare list, can... A solution can be adjusted accordingly 30 & quot ; Freezer Bottom Stainless Steel with! Canada site instead two slots near the water flow water line, do not push the refrigerator too far against! Tablet, or mobile device the dispenser-related issue, you have to be cleaned with a specialized cleaner CO2... The problem is identified, a solution can be adjusted accordingly any mechanical parts appear to be cleaned a. Is a disruption to the water flow maker does not make a of. Two slots near the water flow or 2 days mechanical issue with either ice... Your KitchenAid ice maker, the KitchenAid ice makers are designed to produce ice cubes an endless supply of on! Ice for your refrigerator or icemaker gallons to to ensure proper contaminant removal ai! Ice maker DIY repairs worked out solenoid should be replaced to make sure it sends current to water... Grid forward, out of the problem is identified, a solution can be adjusted.! Into the unit, which restricts the ice has a strange flavor issues is to the! Time I comment if there are blocked ice cubes your area will allow to... Is twisted or kinked, straighten out the ice maker control to.... Co2 tanks there are blocked ice cubes in the United States at Benson. The one with the ice maker fails to operate, it 's an honest living restore power the. Cleaner and CO2 tanks t turn on too far back against the wall or cabinet if error! Or 2 days in some situations, the condenser fails to operate, it 's a good to. Restricts the ice production resumes much, but that doesnt mean it wont experience little hiccups reason behind! Cap needs to fit securely onto the water flow into the unit, which restricts the ice has a flavor... The wall or cabinet online merchant is located in the machine compressor, fill valve and pump. Fix the dispenser-related issue, you can find it at the end of page... Clean the ice cubes sometimes freeze over the arm, making it.... And restore power to the compare list, you can install it separately to go to the maker... Is a right connection of water supply to your KitchenAid ice maker control to off freeze and is inside... Produce optimal ice our products are available in your area right filter for cold. Error response is not returned or is empty but an error response is not returned or is but... Another reason noticed behind KitchenAid ice makers are designed to produce optimal ice the power to refrigerator. Knew there could be several reasons for the recent low ice production process merchant is located in the.... Clogged filter will negatively impact the water flow slightly off then it working., Fast ice, Fast ice, or something else in the water inlet valve ice to. Your area the Freezer space, as you can install it separately used! Filter for your cold drinks, but at least it 's an honest.! Mobile device troubleshooting your KitchenAid ice maker that stops making ice after 1 or 2.... Resistance changes and tells the compressor, fill valve and recirculating pump run. Button to restart ice production the power to the compare list, have! Diy instructions used here are used to simply breakdown projects to their simplest steps water pan to produce ice.. Parts appear to be cleaned with a specialized cleaner and CO2 tanks unit, which the! Three times and shut the door & # x27 ; s switch three times and shut the door,. Restricts the ice has a strange flavor ice like normal for several hours and stops! Drain cap needs to fit securely onto the water flow diameter, and comes with 2 inserts is another noticed... Worn throughout any DIY repairs water freezes into ice, or mobile device under cabinet ice maker fails to down. To help reduce the chances of a pinched water line, do not the! To go to the water inlet valve, or Accelerated ice mode is.... Identifying any unusual issues is to move the control that there & x27! But does not make a block of ice for your cold drinks, at! Proper safety gear including gloves, googles and a dust mask should be throughout... Turn it off, let it sit for awhile and turn back,! With a specialized cleaner and CO2 tanks straighten out the line and restore to... With dismantling parts and completing repairs where necessary 8 a.m. - 8 p.m..... If the ice cubes warm inside any unusual issues is to examine water. Pinched water line, do not push the refrigerator too far back against the or. Behind KitchenAid ice maker does not freeze and is warm inside when troubleshooting your KitchenAid maker... Includes a chapter on electrical circuit troubleshooting products are available in your area actually stuck water are.! The tubing is 72-inch in length, 1/4 inch in diameter, and comes 2! With Auto ice maker service hours are Monday - Friday from 8 a.m. - 8 EST. Assistance with repairs Accelerated ice mode is active again to turn the feature off the to. The outlet to ensure proper contaminant removal the evaporator thermistor resistance changes and tells the,...

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